A few answers
before your first visit.
It is reasonable to have questions. These general answers help you prepare; your doctor will explain what applies to your own skin.
Know what to expect.
You do not need to know a treatment name before you book.
Find your concernWill a treatment hurt?
Some treatments can sting or feel warm. Comfort measures depend on the procedure and your health. Your doctor explains what to expect, and you can ask to pause.
How much downtime should I allow?
It depends on the method, settings, treatment area and how your skin heals. The treatment pages give planning examples. Bruising or colour changes may last longer than the usual recovery window.
Can I wear makeup afterward?
Ask for instructions for your exact procedure. Avoid makeup over broken or irritated skin and restart only when the doctor says it is suitable. Bring your products if you are unsure.
Are the products halal?
Do not assume a product is halal because it is used in a clinic. Ask about ingredients, origin and any recognised halal certification. Your doctor can discuss alternatives, and you can consult a trusted religious adviser.
Can I have treatment while pregnant or breastfeeding?
Tell the doctor before treatment. Many elective aesthetic procedures, especially injectables, are deferred. Some skin-care ingredients also need review. A consultation can still help you understand suitable care.
What if I am taking acne medicine?
Bring the name and dose, including any current or recent isotretinoin. Your doctor considers the procedure and healing risks. Do not stop prescribed medicine without advice from the prescriber.
Which payment methods are available?
Cash, debit or credit card and DuitNow QR are accepted at reception. Ask us about payment methods and fees before your visit.
Can I bring a friend?
Yes. Tell the doctor if you want your friend present. You can also ask to speak privately at any point.
Do I need treatment on the day I consult?
No. The first visit is for assessment, questions and a plan with costs. A separate treatment visit can be arranged if you choose and the doctor finds it suitable.
How do I change or cancel an appointment?
Please cancel or reschedule at least 24 hours ahead. There is no cancellation fee. If you are running late, contact reception to discuss your appointment.
Not sure where to start?
Book a 20 minute consultation.
Talk through your concern, the choices and the costs. Then take your time.
- 20 minutes with a doctor
- Consultation RM 80
- No treatment purchase required