“This audit gave me clarity and confidence. After applying his advice I received more discovery calls.”
Carrie ElizabethIntegrative Health Coach
Small business website audit
Your website is losing enquiries. In 48 hours you'll know where.
Send me your URL. I’ll show you what’s stopping visitors from getting in touch.
Recent clients
If your website isn't converting, the problem usually isn't traffic
It's clarity. Visitors can't work out what you do, who it's for, or what to do next — so they leave without a word. The seven reasons a website stops converting →
Symptom 01
The site is live, but it's quiet
People arrive, look around and leave. No enquiries, and no way to tell what put them off.
Symptom 02
You redesigned it — nothing changed
New look, new copy, same silence. The fix was cosmetic; the problem was the message.
Symptom 03
You're guessing at the cause
Message, offer, price, design? Without a diagnosis, every change is a coin flip that costs money.
Step 1 of 2 · Two-minute self-check
Not sure the audit is for you? Score your site first
Eight questions grade what a visitor actually reacts to — your message, your proof, and the step where you ask for the enquiry. Your score then travels with your audit request, so step 2 takes thirty seconds.
Where you sit, and what that band actually means.
Clarity, proof, the enquiry step and five more, scored separately.
In order, each with the specific change to make.
Already know you want a human to look? Skip to the 48-hour audit →
Small business website redesign results
Same business, same offer — a different decision path for the visitor.
Not one of these industries? See concepts for hotels, suppliers, coaches and clinics →
Want to know what's stopping your visitors? Same review, free.
Get my free 48-hour audit →How the website conversion process works
Three steps, in order — so you never have to fix everything at once.
Clarify
I review your homepage and show what's working and what's quietly costing you enquiries.
You get: a plain-English PDF, in 48 hours.
Fix
We fix the highest-impact items first: message, structure, speed and one clear next step.
You get: a homepage that converts.
Scale
We extend what's already earning trust — more pages, SEO structure, content that ranks.
You get: growth that compounds.
What small business owners say
He turned our ideas into a clear, conversion focused website.
Richard played a key role in our book launch. Fast turnaround, clear communication, and the site truly supported our goals.
Lorna Nirmala DeviFounder, Melaka Chetti Kitchen
A site that looks excellent and tells our story clearly.
Even visitors unfamiliar with our field find it easy to use, and we have seen real growth since.
Wee Yien AnnFounder & CEO, Hannve Technology
From F to A in GTmetrix — that says it all.
He helped speed up my site, move to better hosting, and fine tune everything.
Laurelle CharneEvent Planner, Goinvigo
Why I look at small business websites this way
Fifteen years ago I built my first website on slow internet with simple tools. I wore every hat — designer, copywriter, tech support — and learned the hard way that a good-looking site isn't the same as a working one.
So I stopped chasing trends and started listening. What owners need is a clear message, steady leads, and someone who explains things without the tech speak. That's the whole job.
Get my free homepage reviewFree website audit — common questions
See what's stopping your website from getting clients
Three specific observations, delivered in 48 hours. Free, and you keep the findings either way.
No card · no sales call · nothing to cancel