WEB-SMB — Web Consult for Small Business Growth
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Services

Conversion focused web design for small businesses

Three services, done in order. Each one ends with something real — a report, a working website, a page that ranks on Google. Not a monthly fee that goes on forever.

Working with owners in Malaysia, the United States, United Kingdom, Canada, Australia and New Zealand since 2007. Everything is done by email, WhatsApp and planned calls.

+20%  booking enquiries in 2 weeks · Hotel Puri 256  small business sites since 2007 48 hrs  free audit turnaround

Start here if you have no site

One-Page Launch

One page, eight sections, live in five working days.

USD 500 · fixed scope

Start here if you have traffic, no enquiries

Free website audit

Three ranked fixes for your homepage, in plain English.

Free · 48 hours

Start here if the audit found real problems

Conversion redesign

Message, structure, proof and one clear next step.

Fixed quote · 3–6 weeks

Desk laid out in three stages of a small business website project: an audit marking up an underperforming homepage, a redesigned conversion focused homepage on desktop and mobile, and growth reporting showing SEO plans and a 127% rise in new enquiries
How the three services work together: find what is holding your site back, redesign it around one clear message and button, then bring more visitors to it.

Entry point · USD 500

One-Page Launch

No website yet? One page, eight set sections, live in five working days. The full USD 500 counts towards a bigger website if you upgrade later.

For: owners who only have a Facebook page or a phone number, and need a website link to share.

Smiling small business owner in an apron at her plant shop counter, beside a laptop showing her new one-page website and a phone with WhatsApp, Instagram, Facebook and call buttons, with search, map-pin and share icons arcing above
Flat USD 500, paid up front
Live in 5 working days
One revision round
USD 49 / month to keep it live
See the One-Page Launch Fixed scope · no discovery call

01Free · 48 hours

Website audit

A simple, clear review of your homepage: what visitors don’t understand quickly, where your button is too weak, and what stops people from contacting you.

For: owners with visitors but no enquiries, who don’t know why yet.

What you get

A written review of your homepage, section by section
The three highest-impact fixes, ranked in order
Speed and mobile findings with the specific culprits named
A walkthrough call if you want one
Start with the free audit 48 hours · free

02Fixed quote · 3–6 weeks

Conversion redesign

We fix the most important things first — message, layout, proof, speed and one clear next step — instead of changing the whole look and hoping. Most sites don’t need to be rebuilt; they need to be clear.

For: sites that look fine and still don’t bring in work.

See what the result looks like for your industry →

What you get

A homepage message your visitor understands in five seconds
Page structure that answers one question per section, in order
Proof placed where the doubt actually happens
Speed and mobile work — hosting, images, cleanup
Forms and enquiry paths that work on every device
See website redesign cost +20% enquiries in 2 weeks — Hotel Puri

03Monthly or per project

Ongoing growth

Once your main site builds trust, we grow it — more pages, better SEO, and content that answers what customers search for. This only makes sense after step two, so it comes third.

For: businesses whose site already gets enquiries and now needs more visitors.

What you get

Service and location pages built around real search demand
Titles, descriptions, headings and schema done properly
Articles that answer the questions buyers ask before hiring
Maintenance, backups and speed kept honest over time
Book a consultation Monthly or per project
Architectural model contrasting two websites: on the left a confusing maze of dead ends and repeated Services, About and Learn More signs; on the right a single lit path leading straight to an Enquiry doorway
Most sites lose enquiries by giving too many choices. My job is to remove them until one path is clear.

A good fit — and an honest no

Who this is for

Small businesses and one-person consultants with a website that isn’t bringing enquiries.

Coaches, hotels and hospitality, industrial and B2B suppliers, local service businesses.

Owners who want to understand why, not just receive files.

What I don’t do

Paid ads, social media management, or logo and brand design.

Large custom web systems, marketplaces or booking systems built from zero.

Guaranteed Google rankings or number of enquiries — no honest consultant can promise those.

How we’d work together

Nothing starts with a contract. It starts with me looking at your website.

Step 01

Free audit

You send a URL. I send back three fixes within 48 hours.

Step 02

Scope call

We talk about what is worth doing and what isn’t. No pressure.

Step 03

Fixed quote

A written scope and price before any work begins.

Step 04

Build and hand over

Weekly updates, then a site you can actually run yourself.

What this looks like in practice

Five small businesses, same approach — a clearer message and one easy next step.

Hotel Puri Melaka website before and after — direct booking made easy

Hospitality · Hotel

Rooms people could see but couldn’t book

+20% booking enquiries in two weeks.

Read the case study →
Jujin Plastic Technology — PowerPoint brochure replaced by a website with quotation requests

Industrial supply

From a PowerPoint brochure to a website that sells

Live and taking quotation requests in two weeks.

Read the case study →
Life Mastery Coaching website before and after — one clear message

Executive coaching

A site that said everything at once — now it says one thing well

People don’t buy coaching. They buy clear direction, peace of mind and results.

Read the case study →
Qwatso Water treatment website before and after — clearer trust for industrial buyers

Industrial water treatment

Busy on the surface, silent underneath

Industrial buyers are not just buying a service. They are buying peace of mind.

Read the case study →
McCloud RV Park website before and after — booking made simple on mobile

Travel · RV park

A great campsite with a website that was hard to book

People don’t book because of features. They book because it feels easy.

Read the case study →

All case studies → · Concepts for your industry →

In their words

A highly reliable WordPress and technical SEO specialist.

He delivers fast, high quality work with strong attention to detail. What sets him apart is combining creative thinking with SEO driven structure for long term visibility.

Stephen Chong, branding and marketing strategist and client of Web Consult SMB Stephen Chong
Branding & Marketing Strategist

Richard was professional throughout.

He gave us strong confidence in our website security and stability. The student verification system is now more convenient, and the site runs smoothly across all devices.

Wynnie, partner at Camden University USA and client of Web Consult SMB Wynnie
Partner, Camden University USA

Common questions

How much does a small business website cost?

The One-Page Launch is a fixed USD 500. Conversion redesigns are quoted at a fixed price after the free audit, once we both know what actually needs fixing — see what a redesign typically costs.

How long does a website project take?

A One-Page Launch goes live in five working days. A redesign usually takes three to six weeks, depending on the number of pages and how much text needs writing.

Do I have to get on a call before you quote?

No. Everything starts with the free written audit. A short call happens only if the audit finds work worth doing and you want a quote.

Will I be able to update the website myself?

Yes. Every project ends with a handover: you get all the logins, and a site built for you to run, not me.

Do you work with businesses outside Malaysia?

Yes — I have clients in the United States, United Kingdom, Canada, Australia and New Zealand, as well as Malaysia. Everything is done by email, WhatsApp and planned calls.

Can you guarantee rankings or a number of leads?

No, and no honest consultant can. What I can promise is clear work, a fixed price, and fixes for the exact things the audit shows are losing you enquiries.

What if my website only needs small fixes?

Then the audit will tell you, and you can make the changes yourself or give them to your current designer. Not every site needs a redesign.

Not sure which service you need?

Start with the free audit. If the fixes are small, you can do them yourself — I’ll tell you.

Get my free audit