Small Business Web Design & Conversion Services | Web Consult SMB
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WEB-SMB — Web Consult for Small Business Growth

Services

Conversion focused web design for small businesses

Three services, meant to be taken in order. Each one ends with something you can point at — a document, a working site, a page that ranks. Not a retainer that quietly runs forever.

Worked with owners in Malaysia, the United States, United Kingdom, Canada, Australia and New Zealand since 2006. Everything runs over email, WhatsApp and scheduled calls.

15 yrs  doing only this 256  projects & consultations 6  countries served
Desk laid out in three stages of a small business website project: an audit marking up an underperforming homepage, a redesigned conversion focused homepage on desktop and mobile, and growth reporting showing SEO plans and a 127% rise in new enquiries
How the three services fit together: audit what's holding the site back, redesign around one clear message and call to action, then grow the traffic that reaches it.
1

Website audit

A plain-English review of your homepage: what visitors don't understand fast enough, where the call to action loses its nerve, and what's stopping people from reaching out.

For: owners with traffic and no enquiries who don't yet know the cause.

What you get

A written review of your homepage, section by section
The three highest-impact fixes, ranked in order
Speed and mobile findings with the specific culprits named
A walkthrough call if you want one
Start with the free audit 48 hours · free
2

Conversion redesign

We fix the highest-impact items first — message, structure, proof, speed and one clear next step — instead of restyling everything and hoping. Most sites don't need to be rebuilt; they need to be understood.

For: sites that look fine and still don't bring in work.

What you get

A homepage message your visitor understands in five seconds
Page structure that answers one question per section, in order
Proof placed where the doubt actually happens
Speed and mobile work — hosting, images, cleanup
Forms and enquiry paths that work on every device
See what a redesign costs Typically 3–6 weeks
3

Ongoing growth

Once the core site earns trust, we extend it — more pages, SEO structure, content that answers what buyers search for. This only makes sense after step two, which is why it's third.

For: businesses whose site already converts and now needs reach.

What you get

Service and location pages built around real search demand
Titles, descriptions, headings and schema done properly
Articles that answer the questions buyers ask before hiring
Maintenance, backups and speed kept honest over time
Book a consultation Monthly or per project
Architectural model contrasting two websites: on the left a confusing maze of dead ends and repeated Services, About and Learn More signs; on the right a single lit path leading straight to an Enquiry doorway
Most sites lose enquiries by offering too many half-choices. The work is removing turns until one path is obvious.

Who this is for

Small businesses and solo consultants with a live site that isn't producing enquiries.

Coaches, hotels and hospitality, industrial and B2B suppliers, local service businesses.

Owners who want to understand the reasoning, not just receive files.

What I don't do

Paid ads, social media management, or logo and brand identity work.

Large custom web applications, marketplaces or booking engines built from scratch.

Guaranteed rankings or lead volume — no honest consultant can promise those.

How we'd work together

Nothing starts with a contract. It starts with me looking at your site.

Step 01

Free audit

You send a URL. I send back three fixes within 48 hours.

Step 02

Scope call

We talk through what's worth doing and what isn't. No pressure.

Step 03

Fixed quote

A written scope and price before any work begins.

Step 04

Build and hand over

Weekly updates, then a site you can actually run yourself.

What this looks like in practice

Four small businesses, same approach — a clearer message and one obvious next step.

Executive coaching

A site that said everything at once — now it says one thing well

People don't buy coaching. They buy clarity, relief and results.

Industrial water treatment

Busy on the surface, silent underneath

Industrial buyers aren't buying services. They're buying peace of mind.

Travel · RV park

A beautiful location that made booking feel like work

People don't book on features. They book on how easy it feels.

Hospitality · Hotel

A brochure turned into a booking tool

When a site feels easy, people act.

See the before and after for each →

In their words

A highly reliable WordPress and technical SEO specialist.

He delivers fast, high quality work with strong attention to detail. What sets him apart is combining creative thinking with SEO driven structure for long term visibility.

Stephen Chong, branding and marketing strategist and client of Web Consult SMB Stephen Chong
Branding & Marketing Strategist

Richard was professional throughout.

He gave us strong confidence in our website security and stability. The student verification system is now more convenient, and the site runs smoothly across all devices.

Wynnie, partner at Camden University USA and client of Web Consult SMB Wynnie
Partner, Camden University USA

Not sure which service you need?

Start with the free audit. If the fixes are small, you can do them yourself — I'll say so.

Get my free audit