WEB-SMB — Web Consult for Small Business Growth
Get my free review

Website concepts / Property agents

Industry walkthrough

Property agent website design: a site that wins listings, not just likes

A complete example homepage for a Malaysian property agent, from header to footer, with a note on every section explaining why it brings seller listings and booked viewings. Then the listing page and the free valuation page.

By Richerd Ho, web conversion strategist in Melaka · Published 3 Nov 2026

The short answer

Portals bring buyers. Your website wins sellers.

Buyers scroll PropertyGuru and iProperty, where your listing sits next to everyone else’s. Sellers do something different: they look you up before handing over their home. Your site answers three questions, and sellers come first.

1

Can you sell my home for a good price?

A free valuation, your process, your fee and recent sales.

2

Do you have what I want — and is it real?

Current listings with full facts, sold ones marked.

3

Are you registered, and will you reply?

REN number, a real photo and WhatsApp that answers.

Aileen Tan and Kota Realty are made up; the names, prices and registration numbers (REN 00000, E (3) 0000) are placeholders. Her fee sits inside published Malaysian ranges (checked Nov 2026): the maximum for a sale is 3% of the price, and most agents charge 2–3%. See the REN rules before you copy anything.

Page 1 · The homepage

The full homepage, section by section

Read it top to bottom, the way a seller checking you out would on their phone. Each numbered pin matches the note beside it.

The whole page at a glance

Ten sections, in the order a seller scrolls

Sellers get the valuation offer first, then the proof: live listings, your fee, recent sales and who you are. The anti-scam block and contact form close the page. Tap any section to jump to its note.

aileentan.my
1
Aileen Tan · Melaka HomesREN 00000 · Kota Realty, E (3) 0000SellBuyRentAreasAboutWhatsApp Aileen
2

Ayer Keroh · Bukit Beruang · Bandar Hilir

Selling your home in Melaka? Know its price before you list.

A written price range from recent sales on your street, in 2 working days. Free, and no obligation to list with me.

Get my free valuationSee homes for sale

I reply on WhatsApp within the day · English, BM, Mandarin, Hokkien

Property agent Aileen standing outside a sold two-storey house in Melaka while the smiling owners hold up their new house keys beside the SOLD sign
1

Header

Put your REN number and firm in the header, not just the footer

It is the first thing a careful seller checks, and marketing in Malaysia should show it anyway. Menu items in the order your money comes in: Sell first, then Buy and Rent. Keep a WhatsApp button visible as they scroll.

Rules checkShow the firm’s name and registration number with your name and REN number on every page and every listing.

2

Hero

Talk to sellers first — they bring the listings

Buyers find you through portals; sellers find you by checking you out. Name the areas you actually cover, offer a free written valuation, and say there is no obligation. Your own photo with real clients beats a skyline.

Agent tip“Know its price before you list” works because every seller’s first worry is under-selling.

3

For sale now

Two-storey terrace house in Taman Muzaffar Heights, Ayer Keroh, with a timber front door, covered car porch and open gate in morning sun◧ 18 photos
Exclusive
RM 568,0002-storey terrace4 bed · 3 bath · 1,650 sq ftTaman Muzaffar Heights, Ayer Keroh
Bright living room of a 14th-floor condo in Bandar Hilir, with a cream sofa, round marble coffee table and a balcony view over Melaka’s red Christ Church◧ 14 photos
RM 389,000Condo, 14th floor3 bed · 2 bath · 1,100 sq ftBandar Hilir
Semi-detached corner-lot house in Bukit Beruang with a side lawn, porch seating and a red SOLD sign on the gate◧ 22 photos
Sold
Sold Oct 2026Semi-D, corner lotIn 41 daysBukit Beruang

See all 12 listings →

3

Listings

Show a few current homes with full facts — and say when one sells

Price, type, bedrooms, built-up size and area on every card. Three good listings beat forty stale ones. Mark sold homes “Sold” with how long it took instead of deleting them: it is proof for the next seller.

Rules checkOnly advertise homes you have written authority from the owner to market. Take a listing down the day it is withdrawn.

4

Selling with me

How your home gets sold

1Free valuationWritten range from recent sales
2Photos & listingProfessional photos, 5 portals, my site
3ViewingsI host them; you get a note after each
4Offer to keysI work with your lawyer to completion

My fee: 2.5% of the final sale price, paid only when it sells. No upfront marketing fee.

4

How I sell

Explain the process and the fee in one place

A seller is choosing between you and three other agents. Four steps tell them what they get. Your commission, stated plainly, removes the awkward first question — and most agents won’t say it online.

Rules checkThe maximum for a sale is 3% of the price. Whatever you show here must match the written appointment the seller signs.

5

Recently sold

Semi-D, Bukit BeruangSold in 41 days98% of asking
Terrace, Ayer KerohSold in 27 days100% of asking
Condo, Bandar HilirSold in 63 days95% of asking

Shown with each owner’s permission. No unit numbers.

5

Proof

Recent sales beat “top agent” badges

Type, area, days to sell and price against asking. That is what a seller wants to know: can you sell homes like mine, quickly, near the price? Keep it to your own deals.

Rules checkOnly deals you handled, shown with the owner’s permission. Leave out unit numbers and owner names.

6

Areas I know street by street

Ayer KerohPrices, schools, traffic, what sellsArea guide →
Bukit BeruangPrices, schools, traffic, what sellsArea guide →
Bandar HilirPrices, schools, traffic, what sellsArea guide →
6

Area pages

One page per area is how you get found on Google

“House for sale Ayer Keroh” is searched by buyers and sellers alike, and portals bury you on it. A page per area with recent prices, schools, traffic and what sells is something only a local agent can write.

Agent tipStart with the area you sell most in. See getting found on Google.

7
Property agent Aileen Tan smiling outside a Melaka house with a garden, holding a folder

Your agent

Aileen Tan

Melaka-born, selling homes here since 2014. I grew up in Bukit Beruang and still live there.

REN 00000Kota Realty · E (3) 00004 languages

Check my registration on the BOVAEP register →

7

About the agent

Show the person, the tag and a way to check it

Sellers are handing a stranger the keys to their biggest asset. A real photo, how long you have sold here, your languages, and a link to verify your registration answer “can I trust you?” better than any slogan.

Agent tipWrite it in the first person if you work alone. Keep it to three lines here; the full story goes on About. See About Us pages.

8
4.9★★★★★37 Google reviewsRead them all on Google →
8

Reviews

Your Google score, linked, not three hand-picked quotes

Everyone knows a website shows only its best reviews. A live score with a link to all of them is more believable — and it pushes people to the profile Google uses for local search.

Agent tipAsk for a review the day the keys change hands. See getting Google reviews.

9

Before you pay anyone

How to check it’s really me

I will never

✕Ask for money before you have viewed the home✕Ask you to pay into a personal account✕Rush you to “pay today or lose it”

Check me in 30 seconds

1Look up REN 00000on the BOVAEP register or app
2Call the Kota Realty office06-000 0000, Mon–Sat 9am–6pm
3Seen my listing elsewhere?WhatsApp me the reference and I’ll confirm it’s mine

Where your deposit goes: only to Kota Realty’s client account or the lawyer handling the sale. You always get an official receipt.

Office: 12 Jalan Melaka Raya 3, Melakaaileen@aileentan.mySame name, photo and number on PropertyGuru, iProperty and Google
9

Prove you’re real

Tell buyers how to check you, and what you will never ask for

Rental and listing scams follow one script: a copied listing, a “deposit to hold it” before any viewing, paid into a personal account. Say plainly that you never do that, where deposits really go, and give three checks a buyer can make without trusting you. Scammers can copy your photos, but not your agent number, your firm’s office line and the same identity on every portal.

Agent tipAdd a 1-minute video tour to each listing with you on camera inside the home. A scammer working from copied photos can’t make one. Use an email on your own domain, not a free address.

10

What do you want to do?

SellBuyRent outRent
Your nameWhatsApp numberArea or address
SendOr WhatsApp 012-000 0000

Aileen Tan, REN 00000 · Kota Realty (E (3) 0000), Jalan Melaka Raya, Melaka

10

Contact

Ask what they want to do before anything else

Sell, buy, rent out or rent — one tap tells you how to reply and lets you answer sellers first. Three fields and a WhatsApp number. Repeat the firm and REN details in the footer.

Agent tipA short form gets more replies. See contact forms that get replies.

For property agents

Want a homepage like this for your listings?

Built with your REN details, a valuation page and WhatsApp viewings already in place. Tap through the demo or check the price first.

Page 2 · Where buyers decide

A listing page that books viewings

Every listing card leads to a page like this. Its job: answer the questions a buyer would otherwise message you, then make booking a viewing one tap.

aileentan.my/listings/ak-0215
1
Two-storey terrace house in Taman Muzaffar Heights, Ayer Keroh, with a timber front door, covered car porch and open gate in morning sun1 / 18
Kitchen of the Ayer Keroh terrace with a white marble island, two bar stools, beige cabinets and a window onto the garden
Master bedroom of the Ayer Keroh terrace with a king bed, warm bedside lamps and full-height curtained windows

18 photos · Floor plan · 1-minute video walkthrough

1

Photos

Lead with the best photo, then walk through the home in order

Front, living, kitchen, bedrooms, bathrooms, outside. Bright, straight, taken on a clear day with the car moved. Add a floor plan — buyers forward it to family before they book.

Agent tipReal photos only. See stock vs real photos.

2

Ref AK-0215 · Exclusive

RM 568,000

2-storey terrace, Taman Muzaffar Heights, Ayer Keroh

Built-up1,650 sq ft
Land22 × 70 ft
Bedrooms4 + 3 bath
Price psfRM 344
TenureFreehold
TitleIndividual
LotNon-Bumi
FacingNorth
2

Key facts

Answer the questions buyers would otherwise WhatsApp you

Tenure, title, Bumi status, land size and price per sq ft decide whether a buyer can or wants to buy. Missing facts mean ten “still available? freehold?” messages instead of one booked viewing.

Rules checkShow your name, REN number and firm registration on every listing, including this one.

3

What it’s like to live here

Quiet row facing a playground. Renovated kitchen (2023). Owner’s note: “Morning sun in the front, cool in the evening.”

SK Ayer Keroh4 min driveMITC / Ayer Keroh toll6 minHospital Pantai9 minJonker Street18 min
3

Description

Describe the life, not the adjectives

Skip “spacious, must view, nice environment”. Say what is renovated and when, what the street is like, and real drive times to the school, toll and hospital. Families decide on those.

4

Book a viewing

Sat 10:00Sat 11:30Sun 10:00Weekday evening
WhatsApp Aileen about AK-0215

Opens WhatsApp with this listing’s reference already typed.

4

Viewing

Offer viewing times, and pre-fill the listing reference

Picking a slot is easier than starting a conversation. The WhatsApp button carries the reference number, so you know which home they mean even when you have twelve live.

Agent tipSee WhatsApp for small business.

5

Similar homes nearby

RM 535,000Terrace, Ayer Keroh
RM 610,000Terrace, Krubong
Sold Sep 2026Terrace, Ayer Keroh

Own a home like this? See what it’s worth →

5

Next step

End with similar homes — and a line for owners

A buyer who doesn’t like this one stays on your site. A neighbour who is curious about prices becomes a valuation request. Every listing page is quietly also a seller page.

9:415G
Aileen Tan · Melaka HomesREN 00000 · Kota Realty, E (3) 0000
Phone view of the Ayer Keroh terrace listing, front of the house1 / 18 · swipe

Ref AK-0215 · Exclusive

RM 568,000

2-storey terrace · Taman Muzaffar Heights

Built-up1,650 sq ftBedrooms4 + 3 bathTenureFreeholdTitleIndividual · Non-Bumi

Book a viewing

Sat 10:00Sat 11:30Sun 10:00
CallWhatsApp about AK-0215

The same page on a phone

Most buyers will see it here first

Listings get opened from a WhatsApp forward, a portal link or a Facebook post, nearly always on a phone. Build the phone version first, then widen it.

✓

Photo first, swipe for the rest

One big photo with the count, so buyers know there are 18 more. No grid of tiny thumbnails to pinch.

✓

Price and the deal-breakers above the fold

Price, size, tenure and title before the description. A buyer who needs freehold or non-Bumi knows in two seconds.

✓

A bar that never scrolls away

Call and WhatsApp stay pinned to the bottom, and the WhatsApp message already carries AK-0215.

Open the listing in the demo on your phone →

Page 3 · Where listings start

A free valuation page sellers actually fill in

The most valuable page on the site. Every seller lead starts here, so it has to feel useful, not like a trap.

aileentan.my/valuation
1

Free · written · no obligation

What is your Melaka home worth?

A written price range based on recent sales near you, in 2 working days. You are not asked to list with me.

1

Headline

Promise the answer, the format and the timing

“Free valuation” alone sounds like a sales trap. “A written price range in 2 working days, no obligation” tells the seller exactly what they get and that they stay in control.

2
Area or tamanType (terrace, condo…)Approx. built-up sizeWhen might you sell?Your nameWhatsApp number
Send me my price range
2

Form

Six fields, and “when might you sell?” is the important one

No unit number or IC at this stage. The timing question tells you who to call first: “in the next 3 months” is a hot lead; “just curious” gets the report and a follow-up in six months.

Agent tipTrack every submission as a conversion. See Google Analytics for small business.

3

What you get

✓A price range, not one number✓The 5 nearest comparable sales, with dates✓What buyers in your area are asking about✓A suggested asking price and why
3

What you get

Show the report before they ask for it

Comparable sales with dates prove the range isn’t a number picked to win the listing. Sellers who see the method trust the price — and the agent behind it.

4

If you decide to sell

2.5% of the final price, only when it sells. Agreed in writing before any marketing starts. Your lawyer’s fees and stamp duty are separate — I’ll show you the estimate.

4

Costs

Close with the fee and the other costs

Sellers worry about the total, not just your share. Saying what is separate (lawyer, stamp duty) and offering an estimate is a reason to talk to you rather than the agent who stayed vague.

Rules checkCommission must be agreed in writing in the appointment form before you market the property.

The other pages

What each of the other pages must do

Keep them short. One job each.

Area guides

One page per area you sell in: recent prices, schools, traffic, what buyers ask. Start with your best area. See pages that convert.

Rent

Rentals with the same facts as sales, plus deposit terms and move-in date. A separate “Rent out your home” section for landlords.

About

Your story, your tag, your languages, and why you sell where you do. Faces and facts. See About Us pages.

Privacy

How you use names and numbers from the forms. Short and plain. Sellers share addresses here.

Beyond the pages

Six things that quietly lift listings and viewings

Not pages, but they decide whether a visitor who is ready actually gets in touch — and whether you can tell it worked.

On a phone

A bar with Call and WhatsApp that stays on screen

Most property searches happen on a phone, often parked outside the house. Two thumb-sized buttons beat any form.

Portals

Link every portal listing back to your own site

Put your site in your portal profile and listing descriptions where allowed. Buyers who like you can see everything else you have.

Google

A Google Business Profile with your area in it

Photos of sold homes, your hours and a link to the valuation page. It is often the first thing a seller sees.

Speed

Compress the photos

Eighteen phone photos per listing can make a page crawl. Resize and convert to WebP before uploading.

Freshness

Take sold and withdrawn homes off sale the same day

A buyer who asks about a home sold last month won’t trust the rest of your listings.

Tracking

Count valuation requests, not visits

Set up valuation form submissions and WhatsApp taps as conversions. See Google Analytics for small business.

Malaysia only

Before you publish: the REN rules

Estate agency in Malaysia is regulated by BOVAEP (also called LPPEH) under the Valuers, Appraisers, Estate Agents and Property Managers Act 1981. A website is marketing, so the same rules as your flyers and portal listings apply.

✓

Firm name and registration number

On every page and listing — the registered estate agency you work under, e.g. “E (3) 0000”.

✓

Your name and REN number

Next to the firm, on every page and listing. Add a link to check it on the BOVAEP register.

✓

Written authority from the owner

Before a home appears on your site. Take it down when the authority ends.

✓

Your fee, if you show it

Within the 3% maximum for a sale, and matching what the seller signs.

What to leave out

✕

Listings you aren’t appointed for

Copying another agent’s listing or photos to get calls.

✕

Promises you can’t keep

“Guaranteed sale in 30 days” or “highest price in Melaka”.

✕

Working as if you were the firm

A REN works under a registered agency. Don’t present yourself as an independent agency.

✕

Foreign property without approval

Overseas projects marketed in Malaysia need a BOVAEP approval number shown.

Summary from PropertyGuru and PropCashflow. Checked Nov 2026. This is not legal advice — check current requirements with your registered estate agent and BOVAEP before you publish.

What good looks like

Property agent website checklist

Check your own site against these. Each one you are missing is a reason a seller calls the next agent instead.

✓

Seller offer above the fold

A free, written valuation with a clear timeline and no obligation.

✓

REN and firm on every page

Name, REN number, firm and its registration number.

✓

Areas named, each with a page

The towns and tamans you really cover.

✓

Listings with full facts

Price, psf, built-up, land, tenure, title, Bumi status.

✓

Sold homes kept, marked “Sold”

With days to sell. Proof for the next seller.

✓

Your fee in plain words

Rate, when it’s paid, what it covers.

✓

Recent sales you handled

Type, area, days to sell, price against asking.

✓

A real photo of you

Not a skyline, not a handshake.

✓

WhatsApp with the listing reference

Pre-filled, on every listing.

✓

Google score, linked

Score and count, with a link to read them all.

✓

A “how to check I’m real” block

What you never ask for, where deposits go, and how to verify you.

✓

Fast on a phone

Compressed photos, a sticky Call / WhatsApp bar.

Five things that lose listings

✕

“Call for price”

Buyers skip it on portals and on your site.

✕

Forty stale listings

Half of them sold months ago. One wrong answer and they leave.

✕

A site that is only for buyers

No valuation page means no seller leads, and sellers are where your income starts.

✕

No REN number in sight

Careful sellers check, and the rules expect it anyway.

✕

Only a mobile number and a Gmail

No office address, no firm line, no way to check. To a buyer who has heard of scams, that looks exactly like one.

Agents’ questions

Property agent website questions

What should a property agent website include?

A homepage that speaks to sellers first, a free valuation page, a short list of current listings with full facts, one page per area you cover, recent sales you handled, your REN number and firm registration, your real photo, and a WhatsApp button that carries the listing reference.

Do property agents need a website if they already use portals like PropertyGuru?

Portals bring buyers, but every listing sits next to a competitor’s. Your own site is where sellers check you before they hand over a listing, and where area pages can rank for searches like “house for sale Ayer Keroh”. Use both: link each portal listing back to your site.

Must a REN show their registration number on their website?

Yes. Marketing for property in Malaysia should show the firm’s name and registration number with the negotiator’s name and REN number. Put them in the header or footer of every page and on every listing. Check current requirements with your firm’s registered estate agent and BOVAEP.

How can buyers tell a property agent is genuine and not a scammer?

Check the REN number on the BOVAEP register, call the firm’s office line to confirm the agent works there, and view the home before paying anything. A genuine agent never asks for a deposit before a viewing, and deposits go only to the firm’s client account or the lawyer, with an official receipt. On your own site, say all of this in a short “how to check I’m real” block.

Should a property agent show commission on their website?

It helps sellers decide. The maximum for a sale is 3% of the price; most agents charge 2–3%. Say what you charge, when it is paid and what it covers, and confirm it in the written appointment.

How much does a property agent website cost in Malaysia?

It depends on how many area pages you need and whether listings are added by hand or pulled from a feed. See website design price in Malaysia for current ranges.

Sell property? Let’s get you more listings.

Whether you have a website or not, there’s a next step for you.

Already have a website

Send me your website

I’ll check it against this page and send the three changes that would bring you the most enquiries, within 48 hours. Free, no sales call.

No website yet, or starting over

Get an agent site built like this

Homepage, listing pages, area pages and a valuation page, with your REN details where they belong.

More industries: website concepts by industry → · lawyer walkthrough · bakery walkthrough